Frequently Asked Questions

Answers to the most commonly asked questions.

  • To prepare for your appointment, we recommend arriving with a face, free of makeup and skincare products. It's also helpful to avoid sun exposure, waxing, or using harsh exfoliants for at least 24 hours prior to certain treatments. During your consultation, we will provide specific pre-treatment instructions tailored to the service you'll be receiving. Additionally, feel free to ask any questions or express any concerns you may have beforehand so we can ensure a smooth and enjoyable experience.

  • At our clinic, we specialise in treating a wide range of skin concerns including acne, aging, pigmentation issues, dryness, oiliness, and sensitivity. We will assess your skin condition and tailor a personalised treatment plan to address your specific needs.

  • We use BIODROGA skin care of high-quality skincare products for treatments and to deliver optimal results. We also use BIODOOGA for retail at-home products. Our recommendations typically include cleansers, moisturisers, serums, and sunscreens tailored to your skin type and concerns. During your consultation, we will provide detailed guidance on which products will best suit your individual needs.

  • The number of sessions required varies depending on the type of treatment and the individual's skin condition. Some treatments may require multiple sessions spaced over several weeks for optimal results, while others may show noticeable improvements after just one session. During your initial consultation, we will discuss the recommended treatment plan, including the expected number of sessions and frequency of visits.

  • Yes, our treatments are safe for all skin types, including sensitive skin. We use gentle yet effective ingredients and techniques to minimise the risk of irritation or adverse reactions. However, it's important to inform your us about any allergies, skin conditions, or medications you're currently using to ensure a safe and personalised treatment experience.